Uncertainty to Certainty …

Small business marketing advice and support from Pinpoint Marketing

2019 looks like it it coming to a close in a few week’s time with an air of uncertainty surrounding it. In fact, a lot of this year has been uncertain for a lot of the time.

So with all this uncertainty, businesses and business owners may naturally be feeling concerned about what to do with their businesses and their budgets.
What will 2020 bring?
What will the changes be?
How will I grow my business?
Will I market my business in a different way?
Will things need to change?
These are all valid questions. And are questions that a Marketing and business Plan will cover off and move uncertainty to certainty.

In Pinpoint Marketing’s opinion, growth is all down to planning!  You as the business owner needs to know your marketing strategy before you can start to write your marketing plan. In business, there will be some luck and an element of chance, but your successes will be down to careful planning and as a result, using the right marketing tactics.

If you haven’t set any goals or objectives for your company’s marketing activities, then how can you decide at the end of the month or the year if you have achieved what you set out to do? As they say, a goal without a plan is just a wish.

There are 7 stages to a comprehensive plan and these steps are
Objective Setting
Defining the messaging
Defining a strategy
Defining the target audience
Developing the tactics
Implementing the plan
Measuring and evaluation

How can Pinpoint help you with your certainty and marketing planning in 2020?

  1. We can create a bespoke and personalised Marketing Plan for you. Read more here
  2. You can learn the basic steps and the action points of a Marketing Plan yourself by booking onto our November workshop. Book here
  3. Learn how to, then create your own Marketing Plan through our online course. Read more here


You have made your website live or sent your first newsletter or social media post, but what next? …

Small business marketing advice and support from Pinpoint Marketing

One area that I find isn’t done by business owners or the reason they quote if they feel their marketing isn’t working, is when the marketing campaigns are not tracked or followed up on. Many have said they have tried and got no results. The main reason is usually because of the lack of following up, tracking and consistency with the next issue, post and so on.

So, when it comes to your marketing, what can you measure and what it will tell you?

For example:
Leads – numbers, sources = where to spend time and money
Website – numbers, keywords, bounce rates = is your site being found and is the content right?
Email marketing – no of subscribers on database, no of opens and clicks = is your database growing and is your content right and engaging enough?
Social media – no of likes, follows etc = is your content good, are people converting and making a purchase?

What are the benefits of measuring? There are many including

  • Saving time
  • Saving money
  • Knowing your reason and purpose
  • Making informed decisions
  • Avoiding guesswork and taking risks
  • Avoiding pushy salespeople
  • Improving the chances of your marketing campaigns being a success

But remember, don’t get too obsessed by the numbers when you are tracking and analysing. It is more about quality than quantity.

If you feel you need help or advice with your reporting and analysing your marketing, click here


Internationally based businesses club together and gift the best birthday present ever in a secret initiative! Enter the Dragon …

Small business marketing advice and support from Pinpoint Marketing

As Theo Paphitis, King of the high street, self-confessed Shopkeeper and Dragons Den star celebrates his 60th birthday, a group of over 160 businesses from #SBS, an initiative of Theo’s, have come together to say happy birthday and thank him in a rather unique way by supporting the #NHS70/ThankYouNHS campaign of fellow #SBS winner, Nigel Richardson of Secret Hamper.
This group of businesses have contributed towards sponsoring 70 bespoke sharing hampers for the staff at Royal Manchester Children’s Hospital (RMCH), a hospital that Theo has supported over the last 10 years and is a cause close to his heart. These generous businesses have come from the North of England to Scotland and as far south as France to show their thanks in many ways. Nigel said “Theo has given so much to small businesses over the years who are part of SBS, some of which have had life changing opportunities. When I realised that this year saw his 60th Birthday I knew we had to do something special, but what do you get a multimillionaire?”
The aim of the #NHS70 project is to invite businesses, celebrities and individuals throughout the UK to recognise and celebrate 70 years of the NHS. Recognising the wonderful care given by the unsung heroes working at all levels within the organisation by sponsoring bespoke hampers to say a big Thank You for dedicating their lives caring for others.” Once the hampers are delivered, the contents are shared out and can reach 1000s of staff, giving the morale in the hospital and wards a real boost.
Having previously taken part in the #ManyHands appeal for RMCH that Theo spearheaded, Nigel thought how apt it would be to get #SBS winners involved with the #ThankYouNHS initiative. Nigel went on to say “RMCH was always going to be on our list but how special would it be if that specific delivery was just made up of SBS winners? With it also being RMCH’s 10th Birthday too. It was like it was meant to be!”
#SBS, Small Business Sunday, is a weekly initiative set up by Theo in 2010 and it now has well over 2200 winners and supports small businesses in the UK. Both the SBS and NHS initiatives are passionate about giving back and the feel good factor as well as raising profiles, recognition and exposure and increasing awareness. Happy Birthday Theo and Thank You!

Get involved in the NHS initiative – Tel – 033 033 373 90 or http://secrethamper.com/nhs-70/
Find out more about SBS – www.theopaphitissbs.com

Outsourcing your marketing – do you?

Small business marketing advice and support from Pinpoint Marketing

I ran a poll for market research purposes amongst 4 networking groups and business groups that I am a member of recently. I asked the question “Do you outsource any aspect of your businesses marketing?” To say I am surprised by the results is somewhat of an understatement. Some of the results were not what I was expecting.

The voters are predominately small business owners. They are all UK based and are a mixture of men and women, although I would say more women voted.

On the plus side, no one voted that they didn’t know outsourcing was an option so I and my fellow marketers are doing a good job of promoting what we can offer to small businesses if they wish marketing support.  As you can see, the biggest vote was for never! This response was 50/50 between men and women SME owners who had voted. Why is this? Some of the comments were lack of budget or because they wanted to have a go themselves. Whilst this is an admirable choice, is it really the best choice for you and your business? Sometimes it is and sometimes it isn’t. Each to their own. However, sadly a few voters had their fingers burnt by companies or agencies that had let them down. Sad to hear as customer service, honest and authenticity is very important to Pinpoint Marketing. I would be very interested in helping dispel this perception. If you are looking for free advice then sign up for my newsletter or join my Facebook group. Quite often though when prospects or leads tell me marketing hasn’t worked for them, it can be a case of something within the campaign wasn’t right or thought about thoroughly eg the strategy/target audience not defined or the messaging isn’t pitched right. But sometimes it is because the campaign or activity hasn’t been followed up on, then reviewed and then repeated. A good marketing strategy is all about consistency, reviewing and repeating.

The lack of budget clearly is a factor for many small businesses. Clearly finances and cash flow are a must to get right so we can’t go spending blindly. But, the key thing to say here is that any time and money you spend outsourcing your marketing is time you will get back to do what you want and what only you can do. Why spend time struggling with your copy or planning if that means you are taking yourself away from working with and for your customers? Also the investment of money you spend on outsourcing your marketing will pay for itself, if done correctly, over time as you should be getting in more leads and more sales.

Interestingly, of the groups who responded as always, these were solely women business owners. Why is this? Are women more likely to admit they cannot or don’t want to do something or is this a coincidence?

Of the voters who said sometimes if I cannot do it, the main voters were women again, but not by as a bigger margin as the always voters. Many of us like to learn and gain new skills, so we offering a multi layer service from consultancy and ideas, to hand holding and support to we can do it all for you. Your budget, your choice.

So what can we conclude? I want, naturally, for more small business owners to get help with their marketing. Let marketers like me do what we do best and help you. And then you can do what you want/where your passion is and use your skills and time to the best effect.

How can this happen? So if you are in the I would if I could afford it or the not now but I plan to camps, here are some options:

  • If you would like some free marketing advice, click on the green pinned Free Marketing Advice image on the homepage.  free marketing advice
  • If you would like funding advice or a business loan, have a chat with two networking connections of mine, Helen Steel of Streamlion Consulting and Sharon Cook of Choice Business Loans.
  • Get a marketing or business mentor and become accountable with your marketing.

Pinpoint Marketing – we make marketing simple!


Outsourced graph

Been there, done that!

When you are looking to outsource a project or piece of work or even a department, then what do you look for in that person or business?

Experience is one of the main areas. For me and Pinpoint Marketing, we believe we are a choice and an option to be considerd by small business owners looking for a consultant and an agency to outsource their marketing to. Why? During our many years of marketing experience, we have worked on the client side of the business as well as for the agency itself. Therefore we can bring all this experience, understanding and empathy to you and your business, so you get the most well rounded, thorough and experienced answer and marketing service.  With us being a small agency, you also get that personal touch and will benefit from working 1 to 1 with us and therefore we will nurtue a great working relationship together. Therefore, adding value.

We have also set up our own business too so we are well aware of the pitfalls in running a business as well as the great side of being a business owner too. We are also award winning too as a business, not once, but twice! Find out more here.

If you are wondering how and if we can help you and your business then the answer is yes we can and when do you want us to start. We would love a conversation with you and your business to help you move from where you are today and where you want your business to be, marketing wise. Get in touch.