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Small Business Marketing

The uncomfortable truth about running a marketing agency

One of the least talked about realities of running a marketing agency is this:

Growth creates operational complexity faster than most founders expect.

Winning new clients is exciting. Delivering excellent work is rewarding. But every new project also introduces additional moving parts.

More meetings.… Read more

Your year in numbers – how was it? …

How was 2024?


I know we have just hit December, but can I ask you how has 2024 been so far for you and the business? Plain sailing, full of hurdles or a bit of both? You are not alone and now is the time to reflect


This year has been tricky for a few to start off with, with long lead times, lengthened sales processes… Read more

Lead gen

From Leads to Loyalty: How To find and focus on the right customers

Customer loyalty and lead generation. Every business needs customers to be successful, but at Pinpoint we also want our customers to be successful. So where do you find customers? And are all customers worth the chase?

Finding and qualifying leads is a crucial first part of the sales cycle. It’s not … Read more

marketing and referrals

Do you prefer to defer or refer?

I personally love a referral and giving/receiving referrals are very much part of my marketing strategy. I like to make them where I can, and I like to receive them too. For many of us B2B small business owners, referrals (including WOM and intros) are the main way we grow and are the main source/lead source… Read more

Helping yourself

Getting going or getting ready?

When the going gets tough, the tough get going. When the going gets tough, the tough get ready … If you are as old as we are then these lyrics will make you think of Billy Ocean’s hit way back when.

Business is tough out there and has been for a lot of this year as a lot of agencies and SME owners have found out. To… Read more

Content plan

What you say and how you say it?

We know the phrase it isn’t what you know but what about what you say and how you say it? The latter I say applies to your marketing messaging and communications.

I asked on a recent LinkedIn poll around what my network wanted me to cover in a future lunch and learn, and content planning was a popular one. Eg… Read more